Our Protocols during the COVID-19 outbreak
Updated 30th March 2:00pm
This week we have made the difficult decision to restrict access to the interior of our clinics.
We are still open! We are still serving! We are still treating patients!
Now that we are in Stage 3 of COVID-19 response a number of restrictions have been placed on veterinary clinicians. We have been declared an essential service and will continue to be open, however there are a number of treatments which will need to be postponed until after Stage 3 restrictions are lifted.
- Adult dog and cat vaccinations. If your pet is between the ages of 2 and 5 years of age and due for a vaccination in the next couple of months we will rest your vaccination reminder until we are allowed to vaccinate again. All puppies and kittens will be allowed to complete their vaccination course as will senior pets.
- Routine wellness checkups, dental checks and routine blood screens.
- Desexing surgeries, except in pets at high risk of related illnesses.
- Grooming and nail trimming.
-We ask that all clients bringing pets to see us wait in the garden. A staff member will collect your pet and bring them into the clinic and a vet will discuss your concerns and develop a treatment plan with you from a distance (whether that be from 2 m away or over the phone). We have set up a waiting area in the garden to maximise the space between people. Our clinics are a little cosy. Please utilise these outdoor areas while the weather is fine. Alternatively, you may choose to wait in your car.
- For anyone stopping by to pick up over the counter goods or medications they have pre-ordered we will be serving from our reception windows. We are collecting payment by 'over the phone' style payments.
-We will be othering local delivery for pre-paid goods including prescription medication and pet food for clients who are self isolating. Please inquire when you call to place your order if you would like to take us up on this service.
We appreciate all the support for our current measures that we have received today. It might seem extreme but we do this to save lives.
- If your pet is currently receiving long term medications and has been reviewed by a vet in the last 3-6 months please contact the clinic if you wish to stock up on their medications. Alternatively you may send a request via our website.
- If your pet is currently being fed a prescription diet we recommend you consider placing an order with us and pre-paying for your goods so that any potential shipping delays will not adversely affect your pet.
We are currently open as per normal, however we will not be available to attend home visits for domestic pet calls.
Central Highlands Veterinary Group offers a wide range of services for all species of pets and stock in the Central Highlands and northeastern Victoria. Learn more about our small animal services or large animal services.
Broadford Vet Clinic
The Broadford Vet Clinic has been open for more than 25 years.
The Broadford Vet Clinic is home to our clinic cat, Dora, who is always around for a cuddle. Unless she is sleeping of course!
We service the Broadford, Kilmore, Clonbinane and Seymour areas for all large and small animal needs.
Wallan Vet Clinic
The Wallan Vet Clinic opened in 2017.
We service the Wallan, Tooborac, Seymour, Tallarook, Lancefield, Romsey and Wandong areas for all large and small animal needs.